←Back to Home

TERMS AND CONDITIONS

Company: Weteon Website: https://weteon.com Effective Date: June 13, 2026 Last Updated: June 13, 2026

TABLE OF CONTENTS

  1. Introduction and Acceptance
  2. Definitions
  3. Services
  4. Client Obligations
  5. Intellectual Property Rights
  6. Payment Terms
  7. Project Cancellation and Refund Policy
  8. Service Termination
  9. Confidentiality
  10. Warranties and Representations
  11. Limitation of Liability
  12. Indemnification
  13. Acceptable Use Policy
  14. Third-Party Services and Tools
  15. Force Majeure
  16. Governing Law and Dispute Resolution
  17. Privacy and Data Protection
  18. Amendments
  19. Severability
  20. Entire Agreement
  21. Contact Information

1. Introduction and Acceptance

These Terms and Conditions ("Terms," "Agreement") govern the relationship between Weteon, a web development and software solutions agency registered and operating in the Republic of the Philippines ("Company," "we," "us," "our"), and any person or entity ("Client," "you," "your") who:

By accessing our Website, submitting an inquiry, signing a proposal, making a payment, or engaging our services, you unconditionally agree to be bound by these Terms. If you do not agree to these Terms, you must immediately discontinue use of the Website and refrain from engaging our services.

These Terms are supplemented by any individual Service Agreements, Statements of Work (SOW), proposals, or project-specific contracts executed between the parties. In the event of a conflict between these Terms and a project-specific contract, the project-specific contract shall prevail with respect to the specific matter in conflict.

2. Definitions

For the purposes of this Agreement:

3. Services

3.1 Description of Services

Weteon provides the following categories of services:

3.2 Service Agreements and Scope

All services are delivered on the basis of a written proposal, SOW, or Service Agreement that defines:

Any work requested beyond the agreed scope shall constitute a change request and may be subject to additional fees. Change requests must be agreed upon in writing by both parties before work commences.

3.3 Revisions

Unless otherwise specified in a project agreement, the following revision policy applies:

Revisions are limited to modifications within the original project scope. Requests for new features, new pages, or fundamental design changes may be treated as new or additional work.

3.4 Timeline and Project Dependencies

Project timelines are estimates and are contingent on timely receipt of Client-provided materials, feedback, approvals, and responses. Weteon shall not be liable for delays caused by:

Where Client delays extend beyond 14 calendar days, Weteon reserves the right to reschedule the project to the next available slot, which may affect the original delivery date.

4. Client Obligations

The Client agrees to:

4.1 Provide all necessary materials, content, brand assets, access credentials, and information required for the project in a timely manner.

4.2 Ensure that all materials provided to Weteon are owned by the Client or that the Client has obtained all necessary licenses and permissions for their use.

4.3 Review and provide written feedback or approval on deliverables within the timeframe specified in the project agreement (default: 5 Working Days unless otherwise agreed).

4.4 Designate a primary point of contact who has authority to make decisions on behalf of the Client with respect to the project.

4.5 Not engage third parties to perform work on any deliverable without prior written consent from Weteon during an active project, as unauthorized modifications may void warranties and support obligations.

4.6 Comply with all applicable laws in connection with the use of Weteon's services and any deliverables.

4.7 Maintain confidentiality of any credentials, access details, or proprietary information shared by Weteon.

5. Intellectual Property Rights

5.1 Ownership of Client-Provided Materials

The Client retains all ownership of materials, content, trademarks, logos, and data provided to Weteon for use in the project. The Client represents and warrants that it has the right to use and authorize Weteon's use of all such materials.

5.2 Ownership of Deliverables Upon Full Payment

Subject to full and final payment of all fees due under the applicable agreement:

5.3 Pre-Existing IP and Weteon's Proprietary Tools

Weteon retains all ownership of, and the Client shall acquire no right, title, or interest in:

Where Pre-Existing IP is embedded in a deliverable, Weteon grants the Client a non-exclusive, perpetual, royalty-free license to use such Pre-Existing IP solely as part of the deliverable for the Client's own business purposes.

5.4 Source Code

Unless expressly agreed in writing within the project agreement, the following applies:

5.5 Portfolio and Marketing Rights

Weteon reserves the right to:

5.6 Website Content

All content on the Weteon Website — including text, graphics, images, logos, code, and design elements — is the exclusive property of Weteon and is protected by Philippine copyright law, international copyright conventions, and applicable intellectual property treaties. Reproduction, modification, distribution, or use of any Website content without prior written permission from Weteon is strictly prohibited.

5.7 AI-Generated Content

Where AI tools or models are used in the creation of deliverables, the Client acknowledges that:

6. Payment Terms

6.1 Fees and Invoicing

Project fees are as set out in the applicable proposal or Service Agreement. Unless otherwise specified:

Invoices are issued in Philippine Peso (PHP) or such other currency as agreed in writing. All applicable taxes, including value-added tax (VAT) if applicable, are the responsibility of the Client unless otherwise stated.

6.2 Payment Methods

Weteon accepts payment via the methods specified in each invoice (which may include bank transfer, GCash, PayPal, and other mutually agreed methods). Payment is deemed received when funds are confirmed and cleared in Weteon's designated account.

6.3 Late Payment

Invoices are due within the period stated on the invoice (default: fifteen (15) calendar days from invoice date). In the event of late payment:

6.4 Disputed Invoices

If the Client disputes any invoice, they must notify Weteon in writing within seven (7) calendar days of receiving the invoice, clearly stating the grounds for dispute. Undisputed portions of an invoice remain due and payable on the original due date.

6.5 Currency and Taxes

All fees are exclusive of any applicable government taxes, duties, or levies. The Client is responsible for paying all applicable taxes in their jurisdiction. Weteon reserves the right to add applicable Philippine VAT to all invoices where required by law.

7. Project Cancellation and Refund Policy

7.1 Cancellation by the Client

The Client may cancel a project at any time by providing written notice to Weteon. The following terms apply:

Stage of CancellationRefund Entitlement
Before any work has commencedFull refund of deposit, less a 10% administrative handling fee
After work has commenced but before 25% completion50% of deposit is refundable; 50% is retained by Weteon
After 25% but before 50% completionDeposit is fully non-refundable; no further amounts are due unless milestone payments have been triggered
After 50% completionNo refund; any outstanding milestone payments due up to the point of cancellation become immediately payable
After project completion (pre-delivery)Full project fee is due and payable; no refund of any amounts paid

Project completion percentage is determined by Weteon based on hours logged and deliverables completed at the time of cancellation notice.

7.2 Cancellation by Weteon

Weteon may cancel a project by providing written notice to the Client if:

In the event of cancellation by Weteon due to Weteon's own default (e.g., Weteon is unable to deliver), the Client is entitled to a refund of amounts paid proportionate to the work not yet completed.

7.3 Non-Refundable Fees

The following fees are expressly non-refundable under all circumstances:

7.4 Refund Processing

Approved refunds will be processed within 14 Working Days of the date of the agreed cancellation, via the same payment method used for the original payment where practicable.

8. Service Termination

8.1 Termination for Breach

Either party may terminate any ongoing service arrangement (including maintenance retainers and SEO engagements) immediately upon written notice if the other party:

8.2 Termination for Convenience

Either party may terminate an ongoing service arrangement (excluding fixed-price projects) by providing 30 calendar days' written notice to the other party. During the notice period, Weteon will continue to provide services and the Client will continue to pay for services rendered.

8.3 Effect of Termination

Upon termination:

9. Confidentiality

9.1 Confidential Information

Each party ("Receiving Party") acknowledges that in the course of the engagement, it may receive confidential or proprietary information belonging to the other party ("Disclosing Party"), including but not limited to:

9.2 Confidentiality Obligations

The Receiving Party agrees to:

9.3 Exclusions

Confidentiality obligations do not apply to information that:

9.4 Survival

Confidentiality obligations shall survive the termination or expiry of this Agreement for a period of five (5) years, or indefinitely with respect to trade secrets.

10. Warranties and Representations

10.1 Mutual Representations

Each party represents and warrants to the other that:

10.2 Weteon's Representations

Weteon represents and warrants that:

10.3 Client's Representations

The Client represents and warrants that:

10.4 Disclaimer of Other Warranties

EXCEPT AS EXPRESSLY SET OUT IN THIS SECTION 10, ALL SERVICES AND DELIVERABLES ARE PROVIDED "AS IS" AND "AS AVAILABLE." WETEON DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

WETEON DOES NOT WARRANT THAT:

11. Limitation of Liability

11.1 Exclusion of Consequential Loss

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WETEON SHALL NOT BE LIABLE FOR ANY:

WHETHER ARISING IN CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY DUTY, OR OTHERWISE, EVEN IF WETEON WAS ADVISED OF THE POSSIBILITY OF SUCH LOSSES.

11.2 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WETEON'S TOTAL AGGREGATE LIABILITY TO THE CLIENT IN CONNECTION WITH ANY CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL FEES PAID BY THE CLIENT TO WETEON IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR PHP 50,000 (FIFTY THOUSAND PHILIPPINE PESOS), WHICHEVER IS GREATER.

11.3 Exceptions

Nothing in these Terms shall limit or exclude liability for:

11.4 Basis of the Bargain

The Client acknowledges that the limitations of liability in this Section reflect a reasonable allocation of risk between commercial parties and that Weteon would not have entered into this Agreement on the terms hereof absent these limitations.

12. Indemnification

12.1 Client Indemnification

The Client agrees to indemnify, defend, and hold harmless Weteon and its officers, employees, contractors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or relating to:

12.2 Procedure

The indemnified party shall:

13. Acceptable Use Policy

13.1 Prohibited Activities

You agree not to use the Weteon Website or services in connection with:

13.1.1 Any activity that violates applicable Philippine law or the laws of any jurisdiction applicable to you, including but not limited to the Cybercrime Prevention Act of 2012 (RA 10175).

13.1.2 The development, promotion, or facilitation of:

13.1.3 Unauthorized access to computer systems, data scraping, or circumvention of security measures on any website or system.

13.1.4 Spam, unsolicited commercial communications, or bulk messaging in violation of applicable anti-spam laws.

13.1.5 Activities that infringe the intellectual property rights of any person or entity.

13.1.6 Any activity that could compromise the integrity, security, or availability of Weteon's systems or Website.

13.2 Consequences of Violation

Weteon reserves the right to immediately terminate services without liability or refund if the Client engages in activities prohibited by this Acceptable Use Policy. The Client shall be liable for all costs, damages, and legal fees incurred by Weteon as a result of such violations.

14. Third-Party Services and Tools

14.1 General

Weteon may recommend, integrate, or use third-party services, platforms, or tools (e.g., hosting providers, CMS platforms, analytics tools, payment gateways, AI APIs) in the course of delivering services.

14.2 No Responsibility for Third Parties

Weteon is not responsible for:

14.3 Client's Responsibility

The Client is responsible for:

14.4 AI Tools and Automation

Where Weteon uses AI tools (including large language models, image generation, or automation platforms) in service delivery:

15. Force Majeure

Weteon shall not be in breach of this Agreement, nor liable for any failure or delay in performance of any obligation under this Agreement, to the extent that such failure or delay results from causes beyond Weteon's reasonable control, including but not limited to:

Where a force majeure event persists for more than 60 calendar days, either party may terminate the affected service agreement by providing written notice without liability, except that amounts owed for work already performed shall remain due and payable.

16. Governing Law and Dispute Resolution

16.1 Governing Law

This Agreement and any dispute arising out of or in connection with it shall be governed by and construed in accordance with the laws of the Republic of the Philippines, including but not limited to:

16.2 Good-Faith Negotiation

In the event of any dispute, controversy, or claim arising out of or relating to this Agreement, the parties shall first attempt to resolve the matter through good-faith negotiation. Either party may initiate this process by sending written notice to the other specifying the nature of the dispute. The parties shall have 30 calendar days (or such longer period as they may agree) to resolve the dispute through negotiation.

16.3 Mediation

If the dispute is not resolved through negotiation within the period specified above, either party may refer the dispute to mediation before a mutually agreed mediator or, failing agreement, before a mediator designated by the Philippine Mediation Center (PMC). The costs of mediation shall be shared equally by the parties unless otherwise ordered by the mediator.

16.4 Arbitration

If mediation fails to resolve the dispute within 30 calendar days from the commencement of mediation, either party may refer the dispute to binding arbitration in accordance with the Alternative Dispute Resolution Act of 2004 (Republic Act No. 9285) and the Domestic Arbitration Rules of the Philippine Dispute Resolution Center, Inc. (PDRCI) or the Construction Industry Arbitration Commission (CIAC) as applicable:

16.5 Court Jurisdiction

Notwithstanding Sections 16.3 and 16.4, either party may seek emergency injunctive or equitable relief from any court of competent jurisdiction to prevent irreparable harm pending the resolution of a dispute. For this purpose, the parties submit to the exclusive jurisdiction of the courts of Metro Manila, Philippines.

17. Privacy and Data Protection

Our collection, use, and handling of personal data is governed by our Privacy Policy, which is incorporated by reference into these Terms. By engaging our services, you acknowledge and accept our Privacy Policy.

Where Weteon processes personal data on behalf of the Client as a data processor (e.g., personal data of the Client's customers), the parties may enter into a separate Data Processing Agreement (DPA) as required by applicable data protection law.

18. Amendments

Weteon reserves the right to update or modify these Terms at any time. Changes will be communicated by:

For existing clients under active project agreements, material changes will be communicated directly via email at least 14 calendar days before taking effect. Continued engagement with Weteon after the effective date of any changes constitutes acceptance of the revised Terms.

19. Severability

If any provision of these Terms is found by a court of competent jurisdiction or arbitral tribunal to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions of these Terms shall continue in full force and effect.

20. Entire Agreement

These Terms, together with any applicable Service Agreement, SOW, proposal, or project-specific contract, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior or contemporaneous understandings, negotiations, representations, and agreements, whether oral or written, relating to such subject matter. No waiver of any provision of these Terms shall be effective unless made in writing.

21. Contact Information

For questions, disputes, or legal notices, please contact:

Weteon — Legal Department Email: info@weteon.com Website: https://weteon.com Address: New San Roque, Pili, Camarines Sur, 4418, Philippines

Legal notices must be delivered in writing to the above address and shall be deemed received upon:

These Terms and Conditions were last reviewed on June 13, 2026. Weteon recommends that Clients retain a copy of these Terms for their records.

© 2026 WETEON. All rights reserved.

Privacy PolicyTerms & ConditionsCookie PolicyDisclaimer